FAQs
General
Our company stands on the pillars of integrity, customer service, and expertise. Available around the clock, we strive to answer your questions and address your concerns promptly. As a family-run business, we bring over 30 years of experience in the roofing industry. Our certifications extend to various renowned roofing systems. Moreover, we operate as a fully licensed, bonded, and insured entity, ensuring trust and reliability. Our commitment to quality service is recognized by our membership in the Better Business Bureau.
Polyvinyl chloride (PVC) roofing, is a single-ply membrane used on flat or low-sloped roof surfaces. PVC roofing systems are typically comprised of two layers of PVC film and a fabric scrim that provides strength and durability. While available in a wide range of colors, white PVC roofs offer superior reflectivity compared to darker roofing systems, and PVC roofs are effective in all climates. Additionally, PVC membranes are flexible, lightweight, resistant to most chemicals, and self-extinguish after fire exposure.
Custom-fabrication is the process of manufacturing a product to meet the specific needs of a project. At Grell, we custom-fabricate every roofing system to the exact specifications of each building, eliminating 85% to 95% of rooftop seaming and ensuring an excellent fit and long-term performance.
Yes, Grell can install various roofing systems over a range of pre-existing roofs. The viability of this depends on the current roof’s integrity, appropriate underlayments used, and local building code permissions. Contact Grell today to schedule a roof evaluation, which will determine if your roof is an ideal candidate for an overlay.
At Grell Roofing, we offer a wide array of colored roofing solutions to suit your unique preferences and requirements and can provide. Our Duro-Last® Roofing Systems are available in a variety of colors including white, gray, dark gray, tan, and terra cotta. For more options, our Duro-Tuff® and Duro-Fleece® roofing systems come in a range of colors such as white, light gray, charcoal, patina, dark green, light tan, copper, and blue. We can provide a color chart to help you select the perfect color for your roofing system. Whether you prefer a roof that stands out or one that seamlessly blends with the rest of your property, Duro-Last has got you covered.
Absolutely! Grell offers a convenient solution through our partnership with the manufacturer Duro Last, which provides a Roof take-back program.
Yes, we can. While intended for flat and low-slope applications, our Roofing Systems can be installed on any roofing surface with proper design. Additionally, our 15-Year and 20-Year Residential Warranties offer protection for non-commercial applications. Contact a Grell to learn more about roofing solutions for your home.
The cost of a roof largely depends on the condition of the structure and materials being used. The cost to put a roof on a new construction building is much different than the cost to put a roof on an existing structure that requires a full tear-off of existing materials. Grell is available to provide roof evaluations and estimates for your specific building needs, contact us today at (800) 208-9693
At Grell Roofing, we pride ourselves on our extensive experience with a diverse array of roof designs and construction materials. Our expertise includes the installation of TPO, EPDM, and metal roofing systems. While we do specialize in the installation of PVC roofs, our distributor certification in this material is an added advantage, not a limitation. This certification underscores our commitment to quality and ensures we can provide you with the best possible service, regardless of the roofing material you choose.
Currently, we accept cash and check. An online payment system is in the works and expected to be available soon
Repair
Some initial steps include checking your roof for debris, ensuring your drains are clear, and inspecting the gutters and downspouts. We recommend performing these checks twice a year to minimize debris and maintain clean downspouts and drains. If these are not the issue, contact Grell and we will conduct a free inspection. The inspection will include our recommendations and a quote to address any leaks.
Roof leaks are tricky and can lead to more serious damage if not addressed quickly by trained professionals. If you currently have a system which was previously installed by Grell and is under warranty, you should call Grell immediately. If your roof is out of warranty or you do not have a Grell Roofing System but would like assistance from a qualified group to address the immediate issue, contact us today at (800) 208-9693.
Maintenance
While the roofing systems installed by Grell are designed to withstand the elements and provide long-term protection, general routine maintenance is crucial for protecting your overall investment. In addition to regular inspections by a roofing professional and any inspections required by your warranty, owners should plan to check their roof at least twice per year for potential damage and regular clean-up. Contact us for a comprehensive Roofing System Care and Maintenance Guide & Owner Checklist.
Grell offers a range of maintenance programs that can be customized to meet your specific needs. Our services include annual inspections, roof maintenance, cleaning, and snow removal. We understand that each customer has unique requirements, so we encourage you to get in touch with us for a personalized program that best suits your needs.
Absolutely! At Grell, we offer top-notch coating systems that can effectively prolong the life of your roof. Once we assess your roof and determine its suitability, we will promptly provide you with a comprehensive quote for a roof coating. Our services include spot coating, where we target specific roof issues and flashings, as well as full roof coating. In addition, we offer various warranty options tailored to your budget and what we believe would best suit your building.
Incorporating roof washing into your routine maintenance plan can help maintain the appearance of your roofing system as well as solar reflectivity on white membranes. Utilizing Wash Safe Roof Wash from Duro-Last can keep your rooftop free of biological growth, and a non-sudsing, non-abrasive cleanser such as Spic and Span or Simple Green can keep your rooftop clean of dirt and environmental debris. Solvent-based cleaners cannot be used. You can view the Duro-Last Care and Maintenance Guide, and contact Grell at (800) 208-9693, to learn more about cleaning and maintaining your Grell Roofing System.
While Grell Roofing Systems are designed to withstand the elements and provide long-term protection, general routine maintenance goes a long way in protecting your overall investment. In addition to regular inspections by a roofing professional, as well as any inspections required with your warranty, owners should plan to check their roof at least twice per year for potential damage and regular clean-up.
In most situations, it is best to contact a professional who can assess your situation. Let Grell assist you in this process by scheduling a complimentary inspection. Our team will conduct a thorough assessment of your roof and provide you with a comprehensive report outlining the necessary maintenance tasks to keep it in top shape.